TZ FITNESS

OUR SUPPORT AND frequently QUESTIONS

1.CAN I VISIT YOUR FACTORY?

We welcome customers to visit our factory. Please contact us in advance to arrange the visit time and related reception matters.

2. Do you support customization?

The color, design or function of the product can be customized according to your needs. Please contact our sales team to discuss the specific customization requirements, and we will provide you with a tailor-made solution.

3. Can you show your certificates?

Our company has multiple international certifications, including ISO quality management system certification, safety standard certification, etc. We can provide you with copies or scans of relevant certificates.

4. What payment methods do you support?

We support a variety of payment methods, including bank transfer, credit card payment, etc. Please confirm the specific payment method with our sales team.

5. What is your minimum order quantity?

The specific minimum order quantity depends on the product type and order requirements. Please contact us for details.

6. Do you provide after-sales guarantee?

Yes, we provide after-sales guarantee services for all products, including repairs for quality problems, parts replacement, etc. The after-sales service period depends on the product type and warranty policy. Please refer to our product manual or contact the after-sales service department for details.

7. How do I place an order?

You can contact our sales team directly by leaving a message, provide the product model and quantity you need, and we will help you complete the order process.

8. Can I request a sample?

We provide sample services, but the sample fee is usually borne by the customer. Please contact our sales team for information on sample application and fees.

9. How do I follow up on my order?

We will provide you with order tracking information and send you product and packaging pictures to keep you updated.

10. How long is the production cycle of the product?

The production cycle depends on the type of product and the order volume. For customized products, the production cycle may be slightly longer. Please confirm the specific production cycle with us when placing an order.

11. How do I get marketing materials?

After confirming the order, we will provide you with brochures, pictures, videos and other related materials.

12. Will the price of the product change?

The price of our products may be adjusted with market changes. To ensure that you get the most accurate price information, it is recommended to confirm the latest price with our sales team before purchasing.

13. Can I become your distributor?

We welcome partners who are interested in becoming our distributors. If you wish to become our distributor, please contact our sales team and we will discuss cooperation with you in detail.

14. If I need to purchase in large quantities, can I get a discount?

We offer discounts for bulk purchases. Please contact our sales team directly with specific requirements and we will provide preferential quotes based on the order volume.

5 Stars Feedback

Our members love using it, especially the weight lifting equipment. Super strong with top engineering. Great quality at an affordable price. Smooth to operate, can handle big weights and hits the target muscle for better bodybuilding effect. We are very satisfied for these gym machines! We plan on opening another gym once the virus is over.

Commercial quality. Well made. I feel it is just as good as the other top brand benches we have at our club eg Technogym, Matrix etc, but is so much more affordable. All of my order arrived on time and the sales manager was awesome to communicate with.
Highly recommend!!!

Very good. I visited TZFITNESS before purchasing. I was impressed by the size of the factory, the factory area is very large. Their service is very professional and I like the machines very much. If you have the opportunity to visit the United States, I would invite you to visit our gym and experience it for yourself!

Hello, Thanks for your good service. I already bought from this company for 5 years. Their machines are very good and exquisite. My purchase quantity is huge and I have 10 warehouses all over the world. Anyway, thank you for everything you have done for me. It will win more markets.

I'm Jay, a gym owner in the US. I feel it is as good as other top brand strength equipment in our club, such as Technogym, Precor, etc., but at a much cheaper price. All my orders have arrived on time and the sales manager is great to communicate with. Highly recommended!!!