From Dream to Reality: Your Journey to Custom Fitness Equipment
We always focus on the needs of our customers and are committed to turning your dream fitness equipment into reality. Whether it is a brand new product design or a customized modification of existing equipment, our professional team will work closely with you to ensure that every step from concept to delivery meets your requirements.
Fitness equipment customization process
01 Can i visit your gym equipment manufacturing factory in China？
Yes, warmly welcome to visit our gym equipment & fitness accessories factory and try our commercial grade products on your own.
Many of our customers were so surprised after visiting the factory. They never imagined that they can find such excellent fitness equipment in China, which is professional and of high quality, and no way inferior to top international brands such as Life Fitness and Technogym.
Our benefits can not be fully delivered through website, email or phone, so we hope that you can visit our factory and experience our professional gym equipment in person!
If you don’t have a chance to fly to China and visit our factories, you can also hire an agent to do the factory inspection.
02 Can I visit your local gym equipment distributor or partner before placing the order?
Yes, sure.
We have customers in many countries and regions, such as the United States, Britain, France, Germany, the Netherlands, the Middle East, Australia, and even Japan which is famous by strict requirements on product quality and details.
Many gyms have used our gym equipment for over 8 years, and we are so happy to know that the equipment is still in good condition after such a long period of abusive use.
So just contact us directly for a detailed distributor list in your country.
We will try our best to help you arrange the visits.
03 Can you show me your related certifications on gym equipment?
Yes, sure.
Let us know what kind of product certificates needed for your country, we will send the PDF file to you asap.
04 Can I ask for the sample before placing a formal order?
Yes, of course.
YR Fitness provides one-stop service for you. For strength equipment, cardio machine, fitness accessories (including dumbbells, barbells, yoga mats, kettlebells, medicine balls, wall balls, etc.), we will have different requirements on sample.
Please contact our professional specialist to place your first sample order! We will try our best to satisfy your needs.
05 What’s the minimum order quantity (MOQ) for my gym equipment order?
No MOQ requests for trial order. But for future order, we ask for MOQ: 1*20 feet.
06 Does my gym equipment come pre-assembled?
About 80% are pre-assembled. For the remain 20%, You need to assemble the main frame on your own.
And don’t worry about the assemble process. Our commercial gym equipment is reasonably designed which makes it easy to assemble.
What’s more, our products have been sold to more than 40 countries and regions, and so far, no customers have complained difficulties in assembly process.
07 Can I customize the gym equipment with my brand name or preferred color?
Yes, you can customize the products with your brand name.
About the color, we have many options, and you can choose from our color board.
08 How long does it take to ship gym equipment from China?
Normally speaking, it takes 30-45 days by sea. Oversea delivery takes different time due to your location. Contact to get a more specific delivery time.
09 What are your payment methods?
We support below 2 payment options:
- 30% TT deposit in advance, 70% TT balance before shipping.
- Irrevocable L/C at sight.
10 How can I follow my order?
Don’t worry, we will send you product pictures and package pictures to keep you updated, no matter it’s before-production, during-production, or shipping delivery.
11 Will the price be the same for future orders?
We are so sorry that material keeps rising and the inflation problem causes the instability of the costs.
So we are not sure what is the future price, but normally our offer has a six-month validity period.
12 Can you send me spare parts of gym equipment for replacement?
Yes, during warranty, we will send you spare parts for free by express. If out of warranty, we will send you spare parts at cost price.
We also have technician to reply your questions during use.
OUR PROJECTS
FAQ
What types of fitness equipment can be customized?
We offer a wide range of customization options, including aerobic and strength equipment, and the specific customization range can be negotiated according to your needs.
What materials are required for customized cooperation?
You need to provide product design requirements, brand files (such as LOGO), packaging design requirements, etc. If you want a new design, please provide design ideas or preliminary concepts.
What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the product type and customization requirements. The MOQ for standard models is lower, while the MOQ for new designs will be higher. Please contact us for specific information.
How long is the customization cycle?
Customization includes design, sample making, customer confirmation, and mass production. It usually ranges from a few weeks to a few months. Please contact our sales team and we will provide you with a detailed project schedule.
Can you provide samples?
Yes. We can make samples according to your needs, and the sample fee and logistics fee will be negotiated separately. The sample fee can be partially or fully deducted after the confirmation of the bulk order.
How do you ensure the quality of your products?
Our products go through multiple rounds of quality tests to ensure that performance and durability meet the requirements. You can also test our quality through samples.
Do customized options cost extra?
Due to additional design, production and material costs, the price of customized products may be higher than non-customized products. Customized products provide a higher level of personalization, which helps to enhance your brand’s competitiveness in the market.
Do you provide after-sales service?
Yes, we provide after-sales service for all customized products, including warranty, technical support and parts supply. The specific after-sales policy will be determined according to the product type and cooperation agreement.
CONTACT US
